IT Management

OVERVIEW TOGAF is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals. Enterprise Architecture professionals fluent in the TOGAF standard enjoy greater industry credibility, job effectiveness, and

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Course Outline COURSE TIME 1. Introduction 1.1. A historical perspective of ft service management and ITIL 1.2. ITIL today 1.3. The ITIL value proposition 1.4. The ITIL service management practices 1.5. What is a service? 1.6. Navigating the ITIL Service Management Lifecycle2. Core Guidance Topics 2.1. Service Strategy 2.2. Service Design 2.3. Service Transition 2.4.

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OVERVIEW   This course leads the student to have an understanding of the nine project management knowladge areas and the five process groups, and ability to distinguish  between core and facilitating processes of project managament and the diferences between qualitative and quantitative risk analysis, and when it is appropriate to use each type of analysis,

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OVERVIEW With few exceptions, enterprises today rely on IT for the delivery of business-critical services – often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and e­ciency in mind. However, the fact is most data centres do not meet the full availability,

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