Certified Data Centre Professional ( CDCP )

With few exceptions, enterprises today rely on IT for the delivery of business-critical services – often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and e­ciency in mind. However, the fact is most data centres do not meet the full availability, capacity, safety or e­ciency requirements that are often demanded. The ever-changing technologies put even more pressure on data centre managers along with the faster pace at which these changes are required. The Certi‑ed Data Centre Professional course is a two-day
course designed to expose participants to the key components of the data centre. It will address how to setup and improve
key aspects such as power, cooling, security, cabling, safety, etc, to ensure a high-available data centre. It will also address key operations and maintenance aspects. 
COURSE Objective & Outline COURSE TIME
·      The Data Centre, its importance and causes for downtime

·      Data Centre Standards and Best Practices

·      Data Centre Location, Building and Construction
– Selecting appropriate sites and buildings and how to avoid pitfalls
– Various components of an eective data centre and supporting facilities setup

·      Raised Floor/Suspended Ceiling
– Applicable standards
– Uniform, concentrated and rolling load de‑nitions
– Signal Reference Grid, grounding of racks
– Disability act and regulations
– Suspended ceiling usage and requirements

·      Light
– Standards
– Light ‑xture types and placement
– Emergency lighting, EPS

·      Power Infrastructure
– Power infrastructure layout from generation to rack level
– ATS and STS systems
– Redundancy levels and techniques
– Three-phase and single-phase usage
– Power distribution options within the computer room
– Power cabling versus bus bar trunking
– Bonding versus grounding, isolation transformers and Common Mode Noise
– Form factors and IP-protection grades
– Power quality guidelines
– Real power versus apparent power
– How to size and calculate load in the data centre
– Generators
– Static and dynamic UPS systems and criteria to use the correct one for the    –

correct application
– Battery types, correct selection and testing
– Thermo-graphics

·       El ectro Magnetic Fields
– Sources of EMF
– Electrical ‑elds and magnetic fields definitions

– Effects of EMF on human health and equipment
– (H)EMP
– Standards
– EMF shielding solutions

·       Equipment Racks
– Rack properties
– Security considerations
– Power rail/strip options

·       Cooling Infrastructure
– Temperature and humidity settings
– Cooling measurement units and conversion rates
– Sensible and latent heat de‑nitions
– Differences between comfort and precision cooling
– Overview of dierent air conditioner technologies
– Raised oor versus non-raised oor cooling
– Supplemental cooling options
– Cold aisle / hot aisle containment

·       Water Supply
– Importance of water supply and application areas
– Backup water supply techniques

·       Designing a Scalable Network Infrastructure
– The importance of a Structured Cabling System
– Planning considerations
– Copper and Fiber cable technology and standards
– TIA-942 Cabling hierarchy and recommendations
– Testing and veri‑cation
– SAN storage cabling
– Network redundancy
– Building-to-building connectivity
– Network monitoring system requirements

·       Fire Suppression
– Standards for fire suppression
– Detection systems
– Various ‑re suppression techniques and systems, their bene‑ts and disadvantages
– Signage and safety
– Regulatory requirements and best practices
– How to ensure that your ‑re suppression is working

·       Data Centre Monitoring
– Data centre monitoring requirements
– EMS versus BMS
– Water leak detection systems
– Noti‑cation options and considerations

·       Operational Security and Safety Practices
– Data centre security layers
– Physical, infrastructure and organisational security
– Safety measures and essential signage

·       Labelling
– Choosing a labelling scheme
– Recommended labelling practices
– Network labeling

·       Documentation
– How to setup proper documentation
– Document management policies and procedures

·       Cleaning
– Cleaning practices for the data centre

·       MTBF / MTTR
– Standards and de‑nitions
– Calculation models
– The ‘real’ value

·       Maintenance Contracts / SLA / OLA

Duration: 3 Days

Time: 9 am – 4 pm


·      The primary audience for this course is any IT, facilities or data centre operations professional who works in and around the data centre and who has the responsibility to
achieve and improve the availability and manageability
of the data centre.


§  There is no speci‑c prerequisite for the CDCP® course.
However, participants who already have at least one or two
year’s experience in a data centre or facilities environment
may be best suited. Those with no experience just yet
are most welcome to participate.

  • Course Book Material
  • Certificate of Attendant and Souvenir
  • Coffe Break & Lunch





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